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Client Relationship Associate

Location: Kuala Lumpur, Malaysia


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RESPONSIBILITIES & SCOPE

  • Identify and create leads within the Customer Relationship Management (CRM) system.
  • Conduct due diligence check on potential clients to ensure alignment with company policies and industry regulations.
  • Professionally answer new enquiries from potential and existing clients via email, incoming calls and live chat system.
  • Provide timely and accurate information to address client queries and concerns.
  • Reaching out to warm leads through emails or phone calls to introduce the company’s products.
  • Following up on client timelines and compliance reminders.
  • Organise and maintain records of email templates and proposals within the shared drive.
  • Prepare comprehensive fee proposals in both English and Chinese format that align with client requirements after discussions.
  • Ensure timely follow-up and document the progress of leads using the CRM system.

QUALIFICATIONS

  • Bachelor's degree in Business Administration, Finance, Marketing, Communication or a related field. Candidates who have recently graduated are welcome to apply.
  • Strong communication skills.
  • Fluent in communicating and writing in English.
  • Able to converse and write in Chinese to assist Chinese-speaking clients
  • Client-focus; adept at building and maintaining positive client relationships.
  • Proactive attitude with a passion for contributing to business growth.
  • Ability to effectively collaborate within a team-oriented environment.
  • Able to start work as soon as possible.

WHY JOIN PRECURSOR?



Diversity & Inclusion in the Workplace



Learning & Development



Innovation Mindset



Hybrid/Remote Work



Supportive Work Environment



Performance Appraisal & Evaluation

WHO ARE WE?

We are a people-oriented organisation that puts people first.
We strive to constantly care, engage and invest in our people to learn, advance and excel.

Furthermore, we are the first in the industry to be accredited as People Developer by Spring Singapore in 2016, awarded the Singapore Quality Class with People certification in 2020, and became an ACCA Approved Employer both for  the Trainee Development (Platinum) and Professional Development (Gold) streams. These accolades support one of our company's  missions - Developing the Full Potential of Our People. 

Check out our journey over the years. Check out our journey over the years.

Apply for this position below.

Alternatively, you can directly contact our HR colleagues at  myrecruit@precursor.com.sg 

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Precursor is a professional services firm that provides a full suite of corporate and advisory solutions and services.

Through our deep expertise coupled with our strong network, we constantly seek to redefine our solutions and services to uncover synergies and growth opportunities for our people and our clients.



Say Hello

(+65) 6336 5500
clients@precursor.com.sg
60 Albert Street #14-04 OG Albert Complex
Singapore 189969
Monday - Friday; 9:00 AM - 6:00 PM